Privacy Policy

This policy applies to information collected through the Website and through communications with us (for example, via the contact form or email). It does not apply to third-party sites you may reach via links. We recommend reviewing those policies separately.

This Website is intended for general informational purposes. It does not provide legal advice, and visiting the Website does not by itself create a client relationship.

A. Data you provide

• Contact details: name, email address, and optionally phone number.
• Message content: subject and message body you submit via the contact form or send by email.
• Business context you choose to share: document type, timelines, and general project context (only what you provide).

B. Data collected automatically

When you visit the Website, our servers and basic tools may process limited technical data needed to display pages and keep the site working. This can include:

• IP address (typically in server logs)
• Device and browser information (user agent)
• Page views and timestamps (for basic diagnostics)
• Referring page information (when provided by the browser)

C. Sensitive information

Please do not submit sensitive personal information through the contact form (e.g., government identifiers, health information). If sensitive details are necessary for your inquiry, ask us first for an appropriate channel.

We use information for the following purposes:

• Responding to inquiries and communicating about your request.
• Operational administration: keeping internal notes related to communications and scoping.
• Website reliability: troubleshooting and maintaining availability and security.
• Compliance: meeting legal obligations where applicable.

Legal basis (where applicable)

Depending on context and applicable law, processing may rely on one or more bases such as: your consent (for example, contact form consent checkbox), steps requested by you prior to entering an engagement, and legitimate operational interests (such as maintaining basic security logs).

The Website may use cookies or similar storage to keep essential functions working and to support performance-related measurements that help us understand basic usage patterns (for example, page load performance). We do not embed third-party tracking from Google services on this Website.

Cookie categories

• Required: necessary for core site functions and stability.
• Performance: helps us understand page performance and basic interaction patterns in aggregate form.

Your choices

You can manage cookie preferences in your browser settings. You can also use the opt-out options described on our Opt-out page. Disabling some cookies may impact site functionality.

Note: our cookie script is loaded only after you start scrolling, to reduce initial page weight.

We do not sell personal data. We may share information in limited cases:

• Service providers that help operate the Website or communications (e.g., hosting, email routing), under appropriate controls.
• Legal requirements when disclosure is required by applicable law, regulation, or legal process.
• Safety and integrity to protect the rights, safety, and security of ViroNow, our users, or others.

When we use service providers, we aim to limit data to what is necessary for the service and to apply contractual and technical safeguards where appropriate.

We keep personal data only as long as needed for the purposes described in this policy, including responding to inquiries, maintaining records of communications, and meeting legal obligations.

• Contact form submissions: typically retained for a reasonable period to manage the conversation and follow-ups.
• Server logs: typically retained for a limited time for diagnostics and security, then rotated or deleted.

Retention periods can vary based on context and legal requirements. You may request deletion as described below.

You may have rights under applicable laws, which can include:

• Requesting access to personal data we hold about you
• Requesting correction of inaccurate data
• Requesting deletion in certain circumstances
• Objecting to or restricting certain processing
• Withdrawing consent (where processing is based on consent)

To make a request, contact us using the details below. We may need to verify your identity before processing a request.

We use reasonable administrative and technical measures intended to protect information from unauthorized access, loss, misuse, and alteration. No method of transmission or storage is fully risk-free, so we encourage you to use caution when sending information.

If you believe your interaction with us has been compromised, contact us as soon as possible.

Depending on hosting and communications providers, data may be processed in jurisdictions outside Japan. Where applicable, we aim to use safeguards consistent with the nature of the data and the services provided.

We may update this Privacy Policy from time to time. The “Effective date” at the top indicates when the latest version applies. If changes are significant, we may provide additional notice on the Website.

If you have questions or requests regarding privacy, contact:

• ViroNow Legal Services GK
• 〒105-0001 Tokyo-to, Minato-ku, Toranomon 3-8-21, Japan
• Email: contact@vironow.pro
• Phone: +81 3-4520-9184
• Business ID: JP-CO-2026-VRN-9184